ServSafe | Free COVID-19 Training Resources

Coronavirus is on everyone's mind as its effects are being felt around the world. We're all concerned for the health and safety of our families, friends, and colleagues. ServSafe has been at the forefront of preparing restaurant and foodservice workers to deliver safe dining experiences for their guests, while also keeping themselves safe. Because of the challenges presented by COVID-19, we have developed a number of free resources aimed at keeping our workers and the dining public safe.
ServSafe Conflict De-escalation: COVID-19 Precautions
​As restaurants look to enforce COVID-19 requirements, difficult situations may arise with guests adhering to the guidelines. This free training video includes the following topics: 
  • Preparation and awareness
  • Signs of escalation
  • Staying calm
  • De-escalation steps
  • Assisting others
  • Getting help
Upon completion of the training video, you will receive a Record of Training with your name on it. Please note, when you register you must use your work or personal email address and not a shared company email address.
​ServSafe Reopening Guidance: COVID-19 Precautions
As restaurants begin to reopen, get the information you need to ensure the safety of guests and staff.  This free training video includes the following topics: 
  • Knowing COVID-19 symptoms.
  • Understand how to prevent the spread of the virus.
  • Recognizing actions designed to reduce risk to employees and guests.
  • Guidelines for face coverings, hand washing, and food handling.
  • Guidelines for cleaning, sanitizing, and disinfecting.
  • Physical and operational changes to maintain social distancing.
Upon completion of the training video, you will receive a Record of Training with your name on it. Please note, when you register you must use your work or personal email address and not a shared company email address.
​ServSafe Delivery: COVID-19 Precautions
This training video features:
  • An overview of coronavirus, symptoms of COVID-19, and details about its transmission
  • Review of five-step handwashing process,
  • Respiratory hygiene practices to reduce the spread of the virus
  • Packaging best practices to reduce risks of exposure of COVID-19 and food contamination during delivery
  • Cleaning and sanitizing considerations for delivery, including attention to coolers, insulated bags, and surfaces in vehicles
  • Precautions and hygiene recommendations for workers regarding surface contacts during deliveries
Upon completion of the training video, you will receive a Record of Training with your name on it. Please note, when you register you must use your work or personal email address and not a shared company email address.
ServSafe Takeout: COVID-19 Precautions
This training video features:
  • An overview of coronavirus, symptoms of COVID-19, and details about its transmission
  • Review of five-step handwashing process
  • Respiratory hygiene practices to reduce the spread of the virus
  • Keeping guests safe through heightened cleaning and sanitizing
  • Guidelines for single-use gloves
  • Packaging considerations for takeout and/or curbside pickup
  • Guest contact precautions during takeout
Upon completion of the training video, you will receive a Record of Training with your name on it. Please note, when you register you must use your work or personal email address and not a shared company email address.
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