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News & Press: Industry News

Industry News Roundup - September 19, 2014

Friday, September 19, 2014  
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Yelp dominates the news, report says 47% of meals eaten alone, and September declared worst month for restaurant sales; Each week we will share with you a recap of important topics in the press. Stay tuned to stay informed.





Restaurant fights Yelp, seeks one-star reviews
USA Today 9/18
A California restaurant is taking on Yelp in a bid to be removed from the site over a co-owner's concerns about whether advertisers get better reviews, which the company denies.

Here’s a Restaurant That Rewards Customers Who Give It Bad Yelp Reviews
GurbStreet 9/18
Botto Bistro, a Bay Area Italian restaurant that gives zero fusilli about its standings on Yelp, has now turned to asking customers to trash them with one-star reviews, all in protest of the site's alleged ability to manipulate rankings. 

September Is the Worst Month to Run a Restaurant
Eater 9/18
It's no coincidence Olive Garden decided to offer up endless buckets of pasta in September. 

September Is the Cruelest Month for Restaurants
Business Week 9/17
The restaurant business falls off a cliff when Labor Day hits, the summer ends, and kids go back to school. That’s why all those companies have to start offering deals to fill the gap. 

Researchers Continue to Track Food Poisoning With Yelp
Eater 9/16
More scientific studies are using Yelp reviews to track foodborne illness: Vox reports that researchers at Boston Children's Hospital recently scanned the user-generated site for all reviews in which Yelpers alleged they got food poisoning (of the nearly 6,000 restaurants culled from all over the country, Yelpers cried "food poisoning" in 10 percent of reviews).

Report: 47% of Meals Are Eaten Alone at Restaurants 9/15
Your restaurant may get large parties of families, friends, coworkers, and sports fans, but do you also occasionally serve a party of one? 

Congressman Fights For Yelpers' Right to Rant
Eater 9/15
ep. Eri Swalwell (Calif.) plans to introduce a bill meant to protect amateur reviewers nationwide from potential legal or financial punishment. According to InTheCapital, Swalwell is proposing the Consumer Review Freedom Act (CRFA) this week which would make it illegal on a federal level for businesses to fine "customers for [writing] negative reviews" online. 

The 10 Best Quotes from Taste Talks in Brooklyn
Eater 9/15
Curated by bicoastal chef Danny Bowien and "officially presented" by chef Mario Batali, the weekend featured demos, a star-studded barbecue, and a "future foods" expo.

NY wage board to decide if restaurants must pay full minimum wage to tipped workers 9/15
The state's wage board is expected to hear from both sides this fall before making a recommendation on whether to raise the tip wage -- or eliminate it altogether. A final decision from Gov. Andrew Cuomo's labor commissioner is expected in February. More coverage: WIVBIsland Packet.
(NYS Restaurant Association Quoted)

Group pushes end to low wage for tip workers
amNY 9/15
The battle to boost earnings for low-wage workers has come to New York's dinner tables.
A state Department of Labor's wage board yesterday held its first hearing on changing pay rules for New York's waiters, deliverymen and other hospitality workers who rely on tips.
(NYS Restaurant Association Quoted)


Always in Season
QSR 9/2014
How to engage and retain seasonal employees to reduce turnover.


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